I agree this video does an excellent job of showing social workers how to open up a discussion about a very sensitive topic. I like that the social worker does not overstep any boundaries and does not impart information that is not within her scope of practice. She is confident in the information she is providing and is obviously knowledgeable and sensitive to the patient’s feelings. I too have experienced patients being uninformed about fertility and their options. I am always very careful not to take a session into an area that I have not been properly trained in and have always been honest with patients regarding my lack of knowledge in the area of fertility and have referred them out, which they greatly appreciate. Hopefully, after this training, I will be educated enough to add another layer to my interaction with my patients as this social worker does so eloquently in the video.