I found the video to provide several interesting and informative points. While I have not found myself in a situation like this, I would hope that I would be able to provide the patient a warm caring environment in which he could feel comfortable to state how he was feeling. While I feel this was accomplished from the start, I do wish that the social worker had provided some time in between what she was saying to allow him time to process and ask questions or just to make a comment, like “that is how I feel” or “ I don’t know that” or even “yes”. While providing the information about the issue of infertility is very important, it almost seemed like it was presented in a PowerPoint manner: again, would have liked to have some periods of silence or even ask part way through if he had questions up to that point.