- This topic has 9 replies, 10 voices, and was last updated by AAlbanese225.
January 23, 2020 at 5:04 pm #17261
The discussion by the healthcare professional was great, but as we know from other types of oncology patient education sessions, the use of pictures, diagrams, etc may have been beneficial to reinforce the education. Using TEACH Back may also help in these sessions. My daughter has just been through the egg retrieval process and benefited greatly from a calendar/map of what and when things were happening.January 27, 2020 at 3:25 pm #17333
This is a great point. I think it’s a good idea to use different forms of education in order to make sure the patient understands what is happening. I like the idea of picture, a calendar, and written information. Patients are often feeling overwhelmed and it would be helpful for them to have material to review later as a refresher.January 28, 2020 at 12:52 pm #17348
I think that the health care professional was giving too much information which was overwhelming for the patient and which we could see from her body language. At the end, the professional asked patient for her concerns which helped this conversation become more productive. I am also wondering if patient was educated about other options as well.January 29, 2020 at 10:36 am #17366
Tremendous presentation by the healthcare professional from an academic standpoint. Lots of information well and clearly presented. Unfortunately the patient in the interview looked like the proverbial “deer in the headlights.” I have worked and consulted in a lot of different areas and have experienced similar disconnects, both as a provider and a recipient. If our intention is to inform, it is so important to have some sense of the audience going in with periodic “sound” checks to avoid becoming background noise and wasting important opportunities.January 29, 2020 at 12:14 pm #17367
Agreed! As a social worker, even I got confused and glossy-eyed while listening to this discussion. Although she did an excellent job of describing the retrieval, she should have slowed down and used Teach Back from the start. Although it may have been offered, I also think including a partner or family member in the conversation would be useful too. The patient seemed very overwhelmed, so a social worker could have been there to provide support and comfort, as well.January 29, 2020 at 1:46 pm #17372
I agree with the teach back as well. As a oncofertility nurse practitioner and a previous IVF/infertility patient, I can tell you that having the calendar and reviewing the calendar in depth is very helpful. I usually review the calendar and then have my patient re review it with me so I know I have given them a clear understanding. Also keeping an open door policy for these patients, so they can come back and ask questions any time.January 29, 2020 at 3:56 pm #17381
I agree that there was a lot of information given at one time. I think education materials and Teach Back would have been more beneficial at assessing the patient’s understanding.February 26, 2020 at 3:59 pm #17661
Very good point. This information was very helpful but it is a lot to process and the patient looks overwhelmed at times. Visual aids and notes and literature would be very helpful for the patient.February 29, 2020 at 10:44 am #17698
Printed information is paramount when teaching patients about any topic in healthcare. We are all guilty of speaking in healthcare terms which the layperson has no idea of what we are saying but they will smile, nod their head and agree with whatever we tell them as to not seem uneducated. On average patients retain only about 10% of what we tell them on-a good day…. Reinforcing teaching with printed information or short video message bursts would be ideal to assist with better comprehension. Relating the information in terms easy to understand and repetition are key for fertility discussions.March 2, 2020 at 2:53 pm #17722
I too agree about the printed information and teach back method. It was obvious from the patient’s body language that she was overwhelmed. It was a lot of information to process and try and ask questions. I think on some level, patients are often still processing that they have cancer as we keep giving them information and asking them to make difficult decisions in a timely manner.
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